Law enforcement trains on mental health crisis response - WQOW TV: Eau Claire, WI NEWS18 News, Weather, and Sports

Law enforcement trains on mental health crisis response

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Eau Claire (WQOW) - Law enforcement training is critical to response to or in some cases, prevent tragedies, like the one in Colorado.  This week, officers in the Chippewa Valley were trained in one specific area.

"We're seeing a lot of mental health cases, and at various levels and at various degrees, and we need to recognize that," says Eau Claire Police Officer Kyle Roder.

Officers from across the Chippewa Valley spent the week learning how to handle situations that involve people who may have mental health issues, like depression, psychosis, or schizophrenia.

"Normal police training can quickly escalate, and in the past it's been proven that people have been injured and killed because of a miscommunication and a misunderstanding that this is a medical and mental health problem, not typical criminal misbehavior," says Minneapolis Police Sergeant Steve Wickelgren, who is also the Clinical Director for the Minnesota Crisis Intervention Team.

Actors from the Twin Cities were brought in, so officers could put their training to use.

In Officer Bridget Coit's scenario, someone with psychosis was threatening to light himself on fire.

"Being direct is working. He is talking to me, and establishing rapport and giving me eye contact, so getting down to his level is good and it's working," says Officer Bridget Coit.

"Communication is key, because a lot of times we can diffuse the situation just by talking to the people," says Officer Roder.

And it's also important how investigators communicate.

"We can't ask them to calm down or stop feeling the pain...we understand that these are the symptoms, and that that needs medical attention and medication for those symptoms to go away, not someone telling you to do so," Wickelgren says.

Instead, officers are taught to work and communicate about feelings, because someone with depression may not be thinking clearly.  All of these tools can help resolve situations safely and effectively.

"I think, just understanding that some of the criminal issues that we are seeing are more mental health related instead of just criminal in nature," Officer Coit says.

This training, which involved law enforcement agencies from across the area, was paid for by a grant. 

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