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NEW YORK (AP) - McDonald's Corp. is having trouble stomaching the
competition.
The world's biggest
hamburger chain said Thursday that a key sales figure fell for the first time in
nearly a decade in October, as it faced the double whammy of a challenging
economy abroad and intensifying competition at home. The company, based in Oak
Brook, Ill., says global revenue at restaurants open at least 13 months fell 1.8
percent for the month. The last time it dropped was in March 2003.
The figure is a key metric because it
strips out the impact of newly opened and closed locations. It's a snapshot of
money spent on food at both company-owned and franchised restaurants and does
not reflect corporate revenue.
McDonald's says the figure fell 2.2 percent in both the U.S.
and Europe in October. In the region encompassing Asia, the Middle East and
Africa, it dropped 2.4 percent. CEO Don Thompson cited the "pervasive challenges
of today's global marketplace" for the declines.
After years of outperforming its rivals, McDonald's has seen
sales slow recently, with longtime rivals such as Burger King and Wendy's
working to revive their brands with improved menus and new TV ad campaigns. Taco
Bell, owned by Yum Brands Inc., is also enjoying growth with the help of new
offerings such as it Doritos Locos Tacos and higher-end Cantina Bell bowls and
burritos.
Additionally, people are
increasingly flocking to restaurants such as Chipotle Mexican Grill Inc. and
Panera Bread Co., which offer better-quality food for a little more money. The
broader fast-food landscape has been undergoing changes over the past several
years, with the rise of chains such as Subway and Starbucks.
On Thursday, McDonald's said it would
remain focused on underscoring its value message.
In the U.S., for example, the company is returning its focus
on the Dollar Menu, which was introduced about a decade ago. The move comes
after an attempt to shift customers to an "Extra Value Menu," which charges
slightly higher prices, fell flat.
The Extra Value Menu was intended to give McDonald's more
flexibility with profit margins. With the Dollar Menu, the company has had to
swap out many items over the years as costs for ingredients have climbed. For
example, the Dollar Menu was first introduced with the flagship offering of the
Big 'N Tasty, made with a quarter-pound beef patty. Earlier this year,
McDonald's even took its small fries off the Dollar Menu.
In October, McDonald's said that the
impact of Dollar Menu advertising in the U.S. was offset by "modest consumer
demand" and heightened competition. Moving forward, the company said it would
continue its everyday value marketing.
The same was true for Europe, where McDonald's gets 40
percent of its business. Amid the region's ongoing economic uncertainty,
McDonald's said it would offer new meal combinations at various price ranges and
continue remodeling restaurants. The company said positive results in the United
Kingdom were offset by declines across many other regions.
In the Asia, the company said it plans
to differentiate itself with menu offerings tailored to local tastes.
McDonald's shares were down 61 cents
at $86.23 in premarket trading. The company, which has more than 34,000
locations worldwide, had warned last month that sales were trending negative for
the month.