WISCONSIN - It is National Consumer Protection Week, and officials with the Wisconsin Department of Transportation's Division of Motor Vehicles (DMV) want you to know that, while a number of web sites exist that have DMV information and forms, if you want to do business with the DMV, you should use www.wisconsindmv.gov.
"People should type that address into their browser when they want to reach the Wisconsin DMV. If they do a web search to find it, our official Wisconsin DMV site may not be the first one they see," notes DMV Bureau of Field Services Director Kristina Boardman.
Web searches will return a number of sites that have information, but some are for-profit sites, and they charge extra fees for forms and services that are free from the official Wisconsin Department of Transportation web site.
Remember, paying for forms is not the norm; forms at the DMV are always free. Additionally, these unofficial sites often fail to keep information current.
"Just the other day we had customers show up at a service center thinking it was open when it was closed. The hours that they had seen on another web site were no longer current," explains Boardman. "That's why we want to make sure people know to go to www.wisconsindmv.gov."
While these unofficial web sites can be deceiving, they are not illegal. Disclaimers stating they are not owned or operated by government agencies allow them to conduct Internet transactions, but such disclaimers sometimes go unnoticed by web browsing citizens. Remember to always look for.gov in the web address. Private, for-profit sites will not contain .gov.
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