Fans say long concession stand lines are a thing of the past - WQOW TV: Eau Claire, WI NEWS18 News, Weather, and Sports

Fans say long concession stand lines are a thing of the past


MADISON (WKOW)-- Long lines at concession stands frustrated several badger football fans during last week's home opener.

Athletic Director Barry Alvarez sent season ticket holders an apology for the long concession lines many had to endure. This week administrators vowed to make improvements to speed things up.

"We actually got a survey sent out to us and everyone was pretty upset about the lines and stuff, but we were able to give our feedback," UW-Madison Junior Jeri Jo Cassidy says.

The feedback was for Camp Randall Stadium's new food provider Levy Restaurants. The company took over the food operations this season. Representatives say they struggled to find enough workers to walk up and down the stands.

"Unfortunately what we came across was the prior concessionaire had non-profit status. They were able to hire the kids at younger ages than we were able to from a federal law standpoint," Levy Restaurants Regional Vice President Mike Majercik says.

The company had to find employees who were eighteen or older. They only managed to find 30 before last weeks game, but they say this week there was more than 150.

Badger fans who were at both this game and last week's game said they saw a significant improvement at the concession stands. Many fans said they had to wait anywhere from 5-20 minutes in line during the home opener, but this week they only waited for a minute or two.

"They facilitated the traffic a lot better," badger fan James Gill says. "They really took care of their customers in a timely manner."

Many fans said the improvement gives them hope that the rest of the season will go smoothly.

"It's new people, it's a new season, new vendors. You've got to give them a chance to adapt and just get used to the flow. It's a new job to them so, I'm willing to give them a break," UW-Madison Junior Brad Wintrstien says.

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