Portion of Obamacare website to be down for part of the weekend - WQOW TV: Eau Claire, WI NEWS18 News, Weather, and Sports

Application portion of Obamacare website to be down for part of the weekend

Posted:

MADISON (WKOW) -- People who were hoping to apply for health insurance through the Federal Marketplace at healthcare.gov this weekend, will find it impossible to do so during off-peak hours.

The U.S. Department of Health and Human Services (HHS) put out the following statement late Friday afternoon:

"To make further improvements to the system, we will be taking down the application part of the website for scheduled maintenance during off-peak hours over the weekend.  The enhancements we are making will enable more simultaneous users to successfully create an account and move through the application and plan shopping process.  During the scheduled maintenance, the call center will still be available to assist consumers throughout the night.  We expect that Monday, less than a week after the Marketplace opening, there will be significant improvements in the online consumer experience."

HHS claims that over the first few days of the website being open, it has received 8.6 million unique visitors and that two-thirds accessed the marketplace and began to shop for plans.

But HHS did not provide any specific numbers or estimates for how many people actually signed up for insurance policies through the website.  The site has been experiencing significant delays and crashes since it went live on October 1st.

 

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