UPDATE: More communities announce you should run your water to k - WQOW TV: Eau Claire, WI NEWS18 News, Weather, and Sports

UPDATE: More communities announce you should run your water to keep your lines from freezing

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MADISON (WKOW) --- Many communities in our area are telling residents to run water in their homes to keep their lines from freezing.  Below is information of the areas we have gotten information on.  If you know of a community not on this list please email us at news@wkow.com

Barneveld

The Village of Barneveld has been receiving reports of frozen water lines. With the frost going deeper in the ground, the public works department requests that you run the water in your homes and businesses. One faucet with a pencil width or more stream 24/7 until further notice. Thank you for your Cooperation! Contact the village office with any questions.

Cottage Grove
Due to the unusual depth of frost this year, all Cottage Grove Water Utility customers are being asked to run their water full flow from a cold water faucet for five minutes, for five or six times per day. This request is to help prevent water pipes to homes and businesses from freezing. This procedure should be followed until the end of the month.

A separate group of customers were contacted directly by Utility staff to run their cold water continuously until they are contacted by the Utility to stop. If you were not called, please run your water as described in the first paragraph.

Cold water faucets should be used because running hot water is not as effective and also wastes energy. Customers should also watch for discolored water or rusty water as this is an early indication of pipes freezing. If you see discolored water, run your cold water hard until the water clears.

Residents, who are leaving for an extended period of time, should make sure that their basement is warm. In addition, you may want to have someone come to your house regularly to run the cold water to make sure your lateral doesn’t freeze.

You may also notice a hydrant running in your neighborhood. This is also being done to prevent your water main from freezing.

Thank you for your cooperation. If you have any questions, please call
Cottage Grove Water Utility at (608) 839-4704 or (608) 839-5813


Deforest
All residents of Deforest Water Utility should run a stream of water from one faucet 24 hours a day until March 15.  All customers will get a credit on their bill for the estimated water being used.

Here is the link to Deforest website.


Dodgeville

Due to the extreme number of water lateral freeze ups, the City of Dodgeville is continuing to direct you to run a continuous ¼”- ?” diameter stream of cold water from a faucet in your home until further notice from the Water Dept. With the impending warmer temperatures you must still run your water continuously.  You will be credited for the use above your average use.  Please call 930-7679 with questions.


Village of Hazel Green

On February 21, 2014 Hazel Green Light & Water mandated that all Water Utility Customers run a continuous pencil sized stream of cold water from ONE faucet in their home or business until further notice. This is due to the cold temperatures that are causing extreme frost depths and resulting in service lateral freeze-ups at an alarming rate. A service lateral freeze-up prevents you from being able to use water until it is able to be thawed.
Keep the Water Running:
Do not shut the water off, even on warm days, until notified by Hazel Green Light & Water. Dependent upon weather conditions, you may need to continue to run water into the month of March or April.


Janesville

Due to the extreme cold Janesville has experienced this year, the Water Utility has been working around the clock handling frozen water pipes and water main breaks. While spring is around the corner, the area will continue to face cold weather in the near future.

There are a number of measures property owners can take to help avoid frozen pipes. One of those measures is to let a trickle of water run continuously, especially throughout the night. Property owners are advised that this measure is their choice and they do so at their own expense. Utility Director Dave Botts estimates that allowing a pencil-sized stream to run continuously will cost approximately $1.50 per day in added utility charges. The utility charges will be the responsibility of the property owner. Property owners who receive a letter from the water utility requesting that they run their water would be eligible for a credit. More information here.


Mazomanie


In an effort to prevent water freeze ups, we are requesting that all water customers begin running their water at a pencil thickness until further notice. You will not be charged for the additional water and sewer charges.

We anticipate it will be necessary to run the water 24 hours a day, seven days a week until the end of March.   More information here.

Milton
On Tuesday, Feb. 12th, 2014 the City of Milton Water Utility recommended residents run a small, pencil sized stream of water in their homes to prevent frozen laterals (pipes) to their homes.  That recommendation remains in effect through at least next Friday, Feb. 21st, 2014.  Despite the warmer weather above ground, deep frost poses a potential risk to the City’s utility mains and more important, laterals that bring water to homes.  Water flowing helps keep water temperatures warmer and limits the risk of potential freezing.

In an effort to keep the water temperatures warm enough to prevent frozen pipes, the City of Milton Water Utility is encouraging residents to run at small, pencil sized stream of water at one faucet in their homes until further notice. Pursuant to Public Service Commission rules, a water credit will be established and provided to all customers, based upon annual consumption at this time last year compared to this year.  Once the dollar amount on the credit is established, it will be reflected on your bill.


Monona

Customers who use water periodically throughout the day, including during the overnight hours, 7 days per week, do not need to run a continuous stream. All other customers should run a continuous stream.  More info here.

Montello
Public Works Director with the City of Montello wants the residents to run their water at a pencil stream until further notice to prevent freezing.  Bills will be adjusted.

Muscoda

Due to the cold weather we are asking all water utility customers to run a small stream, just a trickle, of water to help prevent your lateral and the water mains from freezing. You only need to run the water from one faucet, and really not more than a pencil lead. If you have any questions contact the Village Office at 739-3182

Oregon
Village of Oregon is asking residents to monitor the temperature of their water.  If it drops to 34-35 degrees run a pencil size stream of water until further notice. For more information, go to www.vil.oregon.wi.us


Prairie Du Sac


Due to the extreme frost depths of five feet or more in our area the Village of Prairie du Sac Water Utility is concerned that residents and businesses may be at a higher risk for water laterals freezing.  Water customers are being asked to check the temperature of their water coming into the residence/business.  Normal groundwater temperatures are in the upper 40s and lower 50s. Please use a thermometer that will measure low enough to check the temperature of the water down to at least 30°F (available at home stores and hardware stores).  The water temperature should be taken at a point closest to where it enters the structure such as a faucet in a basement nearest the water meter.  Please let the water run for about five minutes.  If the water temperature is at 38°F or lower, please contact the Village of Prairie du Sac at 608-643-2421 for further instructions. More information here.


Reedsburg

Attention all Reedsburg Utility Water Customers: Reedsburg Utility Commission (RUC)  is mandating all water utility customers to run a continuous pencil sized stream of cold water from a faucet in their home or business until further notice.  This is due to the cold temperatures that are causing extreme frost depths and resulting in service lateral freeze ups at an alarming rate.  A service lateral freeze-up prevents you from being able to use water until it is able to be thawed.  Do not shut the water off, even on warm days, until notified by RUC.  In order to account for this additional water usage, your billing will be estimated based on your usage for the same time period last year. You will not have to pay for the additional water flow.  More information here.



Sauk City

Due to extreme frost depths of five feet or more in our area, Sauk City Utilities is concerned that residents/businesses may be at a higher risk for water laterals freezing. Water customers are being asked to check the temperature of their water coming into the residence/business. Normal groundwater temperatures are in the upper 40's and lower 50's. Use a thermometer that will measure low enough to check the temperature of the water at a point closest to where it enters the structure, such as a faucet in a basement nearest the water meter. If the water temperature is close to 38 degrees F or lower, please contact Sauk City Utilities as soon as possible at 608-643-8336.  More information here.

Sun Prairie
Sun Prairie Utilities is recommending customers leave their water on at a trickle to avoid water lines freezing.

The extraordinarily frigid winter Wisconsin has experienced so far has caused a large quantity a water issues around the state. In addition to an abnormally high number of water main breaks, residential customers are experiencing uncharacteristic freezing in the laterals serving their homes. The depth of the frost has been recently reported anywhere from 3 feet to 7 feet depending on the location within the state.

Because water laterals are typically buried about six feet deep, the elevated frost levels can surround the pipe and cause the water inside the laterals to freeze. Issues frequently occur in buildings where water is not often used and is not moving within the lateral pipe. Unfreezing pipes can be a lengthy, labor intensive expense for both the homeowner and the utility.

To proactively prevent laterals from freezing, a resident can turn on a sink in the house to a recommended stream the size of a pencil. The moving water will aid in the keeping the pipes unfrozen.

Letting a 100 gallons per day trickle costs about 20 cents. Although not free, this cost is obviously much less than a plumbing repair.

Some communities have mandated customers open a valve in the home to a trickle flow and offering estimated billing based on last year's usage.

Sun Prairie Utilities will continue to monitor frozen laterals, but fortunately, the utility experienced its first and only frozen lateral on Feb. 3.

For more information about Sun Prairie Utilities, call the office at (608) 837-5500.  More information here.


Town of Brooklyn

Officials in the Town of Brooklyn are also asking residents to take action to prevent pipes from freezing.

Similar to what's being asked of Monona residents, customers who use water periodically throughout the day, including during the overnight hours, 7 days per week, do not need to run a continuous stream. All other customers should run a continuous stream.

Windsor
Effective immediately all customers of Windsor Sanitary District No. 1 Water Utility is asked to run a stream of cold water from one faucet.  Run the water 24 hours a day until March 15.  All customers will get a credit on their bills for this request.  More information call 846-5464.


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