NEW INFORMATION: Thorp water emergency over - WQOW TV: Eau Claire, WI NEWS18 News, Weather, and Sports

NEW INFORMATION: Thorp water emergency over

Thorp (News Release) - The second round of water samples came back clean from the lab Saturday morning, and the DNR has given approval to lift the boil water order. 
The Thorp Water Utility is asking customers to continue to use water conservatively through the weekend, but it can be used straight from the tap.
Thorp (News Release) - This afternoon (Thursday), crews were able to locate and repair the final active water main break in Thorp.  Once the repairs were complete, water levels in the water tower stabilized and the system of wells was able to fall into a normal pumping protocol.  Beginning yesterday (Wednesday), additional chlorine has been fed into the water system for sanitation purposes.  The required level was reached that allowed us to take the first water samples to the lab today for testing.  The second round of samples will go to the lab tomorrow, Friday February 28th

Assuming both samples come back clean, the final step will be acquiring DNR approval to lift the boil water order.  That theoretically could occur sometime during the weekend, but also may not occur until early next week.
In the meantime, residents should still use bottled water or boil water for consumption, cooking, etc.  There is still an ample supply of bottled water available at City Hall for distribution.  Residents are also still asked to use municipal water conservatively—the wells had a tough 4 days and it would be ideal to give them some time to rest.


Thorp (News Release) - On Tuesday afternoon, repair of the last remaining known break on N. Boardman was postponed because its exact location was difficult to pinpoint, and because the rate of water loss was extremely minor. Overnight, the water tower continued to fill and we hoped system integrity was nearing normal. However, at approximately 11 a.m. Wednesday morning, the level in the water tower began to drop quickly once again. By running our system of wells to near full capacity, we've been able to begin raising the level in the water tower again, but there appears to be significant active water loss occurring.

Fearing another break draining directly into the sanitary sewer system, crews have been investigating and analyzing the situation all afternoon. Despite our pleas to citizens to use the water as minimally as possible, we fear there is nearly normal daily consumer usage occurring, making the inspection of sanitary sewers ineffective in isolating a possible leak.
Accordingly, crews will be returning to work overnight, when normal customer water demand and usage is at its lowest, in order to inspect sanitary sewers and attempt to isolate the potential problem.
Because the water system is back under pressure, we have been able to begin increasing chlorination levels and commence the system-wide sanitation. Customers may notice a slight odor of chlorine in the water over the next several days. Customers should still use bottled water or boil water for consumption, cooking, etc. We expect that requirement may be in place through the weekend and into Monday (3-3-14) until after we get the required safe water samples. Emergency supplies of bottled water are still being distributed at City Hall, with extended hours Wednesday evening until at least 6 p.m.

Thorp (News Release) - The two remaining major water breaks have been repaired. Crews will be tackling the last remaining break on N. Boardman this afternoon. If all goes well and that repair is successful (and we don't get any more), the system will be sanitized on Wednesday and water sampling will begin Thursday.


Thorp (News Release) - By the end of the day on Monday (2-24-14), crews were able to repair 1 of the 2 major water breaks (W. Hill St.) and 1 of the 2 less significant breaks(W. Franklin St.). The water tower began to refill and water pressure approached normal throughout the system. As evening ensued, the water level in the tower was no longer climbing—though pressure was holding. Crews worked throughout the night to try pinpoint the second major water break (S. Clark St.) but suspended the work sometime well after midnight.

About this same time, a third major water break was discovered (E. School St.) and water pressure and the water towers levels declined. Due to this development, the difficult decision to cancel school for a second day was made collaboratively at about 5:30am.

On Tuesday morning (2-25-14), two separate crews began working on the 2 major breaks concurrently. The S. Clark St. break was finally located and repairs are pending. The E. School St. break has much less progress made as of the last update.

The water tower level is climbing once again, so unless another break occurs or major issues arise during pending repairs, we're optimistic the water tower issue is nearing resolution.

The boil/bottled water order will stand until all the leaks are repaired, the system can be sanitized, and the appropriate number of safe water samples are taken. We anticipate it will last into the weekend at least. In the meantime, there is still a supply of bottled water available at City Hall for those unable to locate or afford their own. Extended evening hours at City Hall are being arranged to facilitate distribution.

Thorp (News Release) - One of the two major water main breaks that caused the water tower to drain has been repaired.  Repairs are being attempted on the second major break right now.  The problem was exacerbated by two smaller breaks later in the day.

The water tower is slowly refilling and water pressure being restored.  A boil/bottled water order has been issued until further notice.  Supplies of bottled water are being delivered soon for distribution to those who cannot find or cannot afford to buy their own.  Bottled water is being donated by the Red Cross, Kwik Trip, and Premium Waters.


Thorp (WQOW) - The wicked weather is causing havoc in Thorp. Four broken water lines were discovered Monday, draining more than 350,000 gallons of water from the city's water tower and reservoir

Randy Reeg, the city administrator for the City of Thorp, said, "In this instance, it didn't surface, and it just began to flow through the sanitary sewer system. So, once they found that the water level in the water tower was dangerously low, they came in and searched man hole by man hole throughout the city to try to isolate where the main water break was."

By Monday afternoon, city crews had located the four breaks and were able to fix one. All residents should now have water service, but the city warns that water pressure may be low.

Reeg said, "There is still a little bit of residual pressure left in the system. So, some residents are able to get water out of their taps."

Tim McCredden, Thorp's director of public works, said, "They should have half pressure for sure, if not more in certain parts of town. The lower that you are, the more pressure you'll have. The higher up on the hills, of course, it takes more to push and the pressure to get up to the end, so they'll be the last to get full pressure."

McCredden said the warning to boil water may not be lifted until Friday. In the meantime, Reeg advises people to follow the boil order. "Anybody should boil their water before they cook with it, drink with it, brush their teeth with it, make ice with it, anything like that just to make sure it's safe," he said.


Thorp (News Release) - UPDATE at 9:30 a.m.: All residents should boil any water they may be able to get out of their faucets before consumption. This will stand until further notice.

Thorp's director of public works says three water lines broke.


Thorp (News Release) - A major leak in the City of Thorp municipal water system has led to a water emergency. The leak is so significant that the wells were unable to keep up with demand and the water tower drained, leaving the entire city with no or low water pressure. 

Crews are in the field now, diligently working to locate the leak and repair the problem.  If residents are still getting a trickle of water, they can let it continue to run to prevent their services from freezing. 

Thorp Public Schools are canceled Monday due to the water emergency.

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