Eau Claire (WQOW) - This is the time of year we normally see rate hikes in our energy bills. However, this year is different.
For the first time in 13 years, Xcel Energy will not seek permission to raise your natural gas or electric bills.
Xcel leaders said there are two main reasons for this: natural gas prices continue to drop, and its operation and maintenance costs are lower thanks to recent upgrades.
Xcel still has to configure the actual fuel costs for the winter heating season, and file the numbers with the state. If the numbers show customers paid lower rates than Xcel did, bills could rise slightly to make up the difference.
Xcel officials said customers could get credits this year because both gas and electric costs remain low.